Is there anything you would like to know?
After the client app on desktop or notebook is updated, what should I do if the app crash or data is abnormal?

Reason: this may be due to the inconsistency between the local database and the server database after the update.

 

Solution: delete or rename the local Teampel .db database file, and sign in again.

 

Instructions:

1. Find the local folder - through the personal settings of Teampel, select "Local data" and open "Personal folder".

 

2. Quit Teampel

 

3. Delete the .db file under your personal teampel folder (location: C:\Users\Admin\AppData\Roaming\zeon\teampel\[1048xxx_*****]. This won't affect any personal settings and records):

 

4. Restart Teampel and login to your account. Click “Sync history” to synchronize all your historical data.

NextAfter the client side (Client) on Android is updated, what should I do if the data is abnormal?

Couldn't find the answer you need?

Contact our support team.