Is there anything you would like to know?
After the client side (Client) on Android is updated, what should I do if the data is abnormal?

Reason: This may be due to the inconsistency between the local database and the server database after the update.

 

Solution: delete the local Teampel folder, and sign in again.

 

Instructions:

  1. In the phone's memory, find "com.zeon.teampel" and open it;
  2. Tap to enter the "common" folder;
  3. Tap to enter "1048xxx_*****" (1048xxx is the ID of the account, ***** is the enterprise number, various enterprise customers have different strings here);
  4. Delete the [account].db file;
  5. Restart Teampel and sign in again.

NextWhat are the differences between "visitors" and "members"?

Couldn't find the answer you need?

Contact our support team.