Is there anything you would like to know?
When will the "Teampel initial password" be used in the AD sync policy?

Teampel Client accounts synchronized with AD domain will use the "Teampel initial password" in the following situations:

  1. When "Sign in with a password" is set to "Sign in with Teampel Password" (to set this up, sign in to Teampel Management System > "Organization" > "Settings" > "Sign in with a password" > Check "Sign in with Teamamp password");
  2. When AD server is not working correctly and cannot sign in to Teampel Client with the AD password, the administrator can change "Sign in with a password" to "Sign in with Teampel password", so that members who previously signed in with the AD password can use "Teampel initial password" to sign in (users can change passwords after signing in).

NextIf AD server fails to connect/verify the password, how can I sign in to Teampel Client?

Couldn't find the answer you need?

Contact our support team.